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Quality & Certifications

MemoSorb received the REHACARE Innovation Award in Germany and has earned the SNQ Symbol of National Quality over successive years. Materials undergo regular third-party testing, and plants are certified to ISO 9001, ISO 14001 and TS 16949 management systems.

AWARDS

Awards

REHACARE Innovation Award, Germany

MemoSorb temperature-balancing foam received the Innovation Award at the REHACARE exhibition in Düsseldorf, Germany.

National Biotechnology and Medical Care Quality Award — Bronze

The MemoSorb mattress received the bronze award in the medical device category of the National Biotechnology and Medical Care Quality Award, organized by the Institute for Biotechnology and Medicine Industry.

Pillow certificate
Mattress certificate

SNQ National Quality Mark

MemoSorb breathable foam has received the SNQ National Quality Mark year after year, covering both pillows and mattresses.

Golden Pregnancy Award · Quality Brand

The maternity range was recognised with Taiwan's Golden Pregnancy Quality Brand Award.

Pending client confirmation: Official award names and original certificates, the current validity of the SNQ mark, and Golden Pregnancy Award records and official high-resolution medal artwork.

Material testing

These records date from 2003–2006. Results apply to the samples and conditions tested at the time. Select an item to expand its data, methods and sources.

Moisture absorption & lossAbsorption 15.7% / loss −11.6%ITRI · 2005-03-17

ITRI, Union Chemical Laboratories · D-94-13-033 · Sample: Memo Sorb EF Foam

A 50 × 50 mm specimen was dried at 90°C for 1 hour, cooled to room temperature in a desiccator and weighed (w1), then tested under the following conditions.

TestConditions & durationWeight change
Moisture absorption25°C / 80% RH / 24 hours (w2)15.7%
Moisture lossThen 25°C / 50% RH / 24 hours (w3)−11.6%

Moisture absorption = (w2 − w1) ÷ w1 × 100%; moisture loss = (w3 − w2) ÷ w1 × 100%. A negative value indicates weight loss. This measures humidity-related weight change and is a different test from liquid-water absorption of 5–15 times the material’s own weight.

Contact pressure distributionMaximum pressure 74 mmHgPressure test charts

The original 2D and 3D charts show contact pressure distribution with a maximum of 74 mmHg. The source does not state the testing institution, date or complete test conditions.

Unit: mmHg (millimetres of mercury). These values describe this measurement and do not establish clinical efficacy.

Compressive stress23°C、10°C、−5°CITRI · 2003-06-12

ITRI, Union Chemical Laboratories · D-92-22-174 · Sample: MEMO SORB FOAM

Tested to ASTM D3575 at a compression speed of 12.5 mm/min. The table shows stress at 50% and 80% compression at each temperature.

Test temperatureStress at 50% compressionStress at 80% compression
23°C0.090.59
10°C0.110.80
−5°C0.161.38

Unit: kgf/cm². Data summarized from the original record.

Eight-metal contentIndividual measured valuesSGS · 2006-11-15

SGS Food Lab–Taipei · RF/2006/B0034C · Results page 2/2

AnalyteContent, ppm (mg/kg)
Mercury (Hg)N.D. (<0.01)
Arsenic (As)N.D. (<0.01)
Selenium (Se)0.0315
Lead (Pb)0.0195
Chromium (Cr)0.0710
Antimony (Sb)N.D. (<0.01)
Barium (Ba)0.0291
Cadmium (Cd)N.D. (<0.01)

N.D. means below the detection limit, not zero content. The available results page gives no acceptance limits, so this table reports content without a pass/fail determination.

Antibacterial testing24-hour reduction >99.999%SGS · 2006-11-15

SGS Food Lab–Taipei · RF/2006/B0034A · AATCC 100

The sample was modified hydrophilic polyurethane memory foam, tested on 2006-11-06. Both bacterial counts were 0 after 24 hours, with the reductions shown below.

Test organism24-hour reduction
Staphylococcus aureus
ATCC 6538
>99.999%
Escherichia coli
ATCC 25922
>99.999%

This is an antibacterial test; it does not include dust-mite testing.

Volatile organic compounds (VOC)Listed substances: N.D.SGS · 2006-11-10

SGS Ultra Trace & Industrial Safety Hygiene · UG/2006/B0009A-01 · Results pages 2–3/4

All VOC substances listed on the two supplied results pages were N.D., with a detection limit of 1.0 ppm (mg/kg).

N.D. means below the detection limit, not zero content. This summary covers only the available results pages and makes no conclusion about missing pages or unlisted substances.

Other test records

Formaldehyde

Formaldehyde

Tests free formaldehyde content.

Biocompatibility

Biocompatibility

Safety of the material in prolonged contact with skin.

Warm/cool contact feel

Warm/cool contact feel

The cool sensation and heat conduction on skin contact.

Cytotoxicity test

Cytotoxicity test

Whether the material produces a toxic response in cells.

International material safety standards

RoHS

Restriction of Hazardous Substances directive.

EU REACH SVHC

223 substances of very high concern.

VOC & formaldehyde testing

Test records for volatile organic compounds and free formaldehyde.

BHT · anti-fungal

Antioxidant residue and fungal inhibition.

Pending from client: the latest annual test report PDFs and their test dates.
FACILITY

Plant qualifications

The management system certifications and qualifications our plants currently hold. When each was obtained, and the record of customer supplier audits over the years, are on the company history page.

ISO 9001:2015

Quality management system, third-party certified by DNV.

ISO 14001

Environmental management system.

TS 16949

Automotive supply-chain quality system.

QS 9000

Automotive industry quality system.

High-tech enterprise · Dun & Bradstreet ESG

The Enping plant's Chinese High-Tech Enterprise accreditation and Dun & Bradstreet ESG registration certificate.

Cradle to Cradle

MBDC Cradle to Cradle certification, currently being applied for.

See the company history

SNQ

SNQ

National Quality Mark

REHACARE

REHACARE

Product Innovation Award

TUV SUD

TÜV SÜD

Testing body

Cradle to Cradle

Cradle to Cradle

In application

MBDC

MBDC

Certifying body

For client confirmation: the certifications above belong to different plants within the group (Zhubei, Panyu, Enping). Please confirm which plant each one belongs to and its period of validity.
TRADEMARKS

Trademarks and patents

Both "美夢舒寶" and "MemoSorb" are registered trademarks in Class 10 and Class 20.

MemoSorb (美夢舒寶)

MemoSorb (美夢舒寶)

Class 10

MemoSorb (美夢舒寶)

MemoSorb (美夢舒寶)

Class 20

MemoSorb

MemoSorb

Class 10

MemoSorb

MemoSorb

Class 20

On the product side, the AD-2800 office chair armrest holds US patent 7,150,504 and German patent 20 2005 016 986.4, and has passed BIFMA testing.

Pending from client: the patent names and numbers for the MemoSorb material itself.

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